Pricing
Solutions
Explore our solutions packages
Call center Pricing
Starter
Ideal to get started- Licensed Version
- Your cloud/server
- Omnichannel Support
- Agent Seat (One)
- Concurrent Call (One)
- Technical Support
Growth
Boost your success- Licensed Version
- Your cloud/server
- Omnichannel Support
- Agent Seat (4+)
- Concurrent Call (4+)
- Technical Support
Enterprise
Large scale- Licensed Version
- Your cloud/server
- Omnichannel Support
- Agent Seat (10+)
- Concurrent Call (10+)
- Technical Support
ERPNext Pricing
Starter
Startup and essential- Core ERPNext functionalities: Sales, Purchase, Inventory, Accounting
- Basic customizations: Custom fields, reports, and workflows for essential operations.
- Basic training (5 – 7 hours)
- Email support
Business
Grow, optimize and advance- Core ERPNext functionalities with advanced features: CRM, Project Management, Manufacturing, HR.
- Extensive customizations: Custom doctypes, reports, pages, and scripts for specific industry requirements
- Comprehensive support and training
- Additional modules or integrations(e.g., e-commerce, payment gateways)
- Email support
Enterprise
Scale, dominate & transorm- All features of the Business package
- Advanced analytics and reporting.
- Complex integrations with third-party systems
- Dedicated account management and support.
Frequently asked questions (FAQs)
What services do ByteSync Solutions offer for call centers?
ByteSync Solutions provides a comprehensive range of services for call centers, including inbound and outbound call handling, customer support, technical support, telemarketing, lead generation, and help desk solutions. Our services are designed to enhance customer satisfaction and optimize your call center operations.
How can ByteSync Solutions improve my call center's efficiency?
Our expert team conducts thorough assessments to identify bottlenecks and implements customized solutions to streamline processes, reduce call handling time, and improve agent productivity.
What industries do you specialize in?
ByteSync Solutions serves a wide range of industries, including healthcare, finance, retail, telecommunications, and more. Our solutions are tailored to meet the unique needs of each sector, ensuring compliance with industry regulations and delivering superior customer experiences.
Do you offer multilingual support?
Yes, we offer multilingual support to cater to your diverse customer base. Our team of skilled agents is proficient in multiple languages, enabling us to provide effective communication and support for customers around the globe.
How do you measure and report performance?
We use a variety of key performance indicators (KPIs) to measure the effectiveness of our call center operations. These include average handling time, first call resolution, customer satisfaction scores, and more. We provide regular, detailed reports to keep you informed about performance metrics and areas for improvement.